Patient Stories

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“Don’t waste another minute of your life without hearing aids and Dr JJ. The technology is amazing.”

“As like many others, I ignored the fact my hearing was not good and always thought my only issue was not being able to hear the TV. My biggest concern was hearing aids make you look old.

“My fear was that I would not get used to wearing hearing aids or my glasses would make them uncomfortable.

“Dr. JJ seemed to take me under his wing quickly and eased any fears or concerns I had.

“The first thing I tell everyone is I “should have done this sooner” I realized quickly how much sound I was missing. My marriage is much better, and I never realized how many songbirds are around my property.

“Don’t waste another minute of your life without hearing aids and Dr JJ. The technology is amazing.

“It’s the best investment you can make. The sounds of nature will say it all.”

– Charlie

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“Now I hear things I haven’t heard in years. I can be in a conversation and understand what everyone is saying.”

“I have known for years that I had a loss of hearing of my high pitch. I was being tested annually at work so that’s how I knew it was high pitch. After I retired in 2012, I wasn’t getting tested anymore and it seemed to get worse.

“My biggest concern was I would get irritated at people talking to me thinking that it was their fault that I couldn’t hear what they were saying because they were not speaking up loud enough.

“My two biggest concerns of course were how much they cost and would they just simplify turn up the volume and just make everything louder. I have tried those types of hearing aids and they were very annoying. I also have Tinnitus so that makes it more complicated.

“I was skeptical at first, but my family insisted I get checked because it was getting out of hand that I had to keep asking people to repeat themselves.

“Also, between the Tinnitus and hearing loss, I had to have the TV up high with the close captioning on all the time.

“But after my hearing test, Dr. Martinez explained in detail the issues with my hearing and how they can adjust the pitches specifically to each of my ears and also how they make a mold to fit my ears exactly.

“It took a while to get used to my hearing aids but now I can hear things I haven’t heard for years. I can be in a conversation and understand what everyone is saying and not have to embarrass myself by asking them to repeat themselves.

“I no longer need the close captioning on the TV and also have the volume down where it’s comfortable for everyone.

“Sometimes I hear things a little too much like when my wife gets ice from the refrigerator door, I have to mute my hearing aids because it is too loud. I think that’s because I can now hear the high pitches I haven’t heard in years.

“I tried several different hearing centers and this is the only center I found that builds the hearing aids specifically for my hearing loss. They bring you back on a regular basis to make adjustments to bring your range of hearing back to normal a little at a time.

“I am very pleased with the time that Dr. Martinez took to explain everything. I would recommend this center to anyone with hearing loss.

“You don’t realize how bad your hearing loss really is until you’ve worn the right hearing aids. Then you find out what you are missing.”

– Rocky

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“Hearing aids aren’t like they were back in the day when they were so bulky. You can barely see them.”

“Throughout the years, I knew that I favored my left ear over my right ear. I didn’t realize it was really bad until I rolled over in bed. I immediately knew I had hearing loss in my right ear because I could no longer hear the tv when I rolled over.

“Knowing my father has almost 100% hearing loss, I knew I had to do something. I learned I also had it in my left ear which was surprising.

“My only concern was if hearing loss was or can be hereditary since it runs in my family.

“Dr. Martinez was so personable and made me feel at ease. He answered all of my questions and I knew my options by the time my appointment was over.

“I’m amazed at how much I couldn’t hear, but now with hearing aids I hear everything so clearly. Hearing aids aren’t like they were back in the day when they were so bulky. You can barely see them.

“If you know that you have hearing loss, you might not realize how much you’re missing. I highly recommend Dr. Martinez and his staff at SLENT.”

– Tammy

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“I was impressed with the kindness and professionalism of Dr. Martinez.”

While hearing loss can often be disguised for many years, Betty first came to terms with her hearing loss when she was at a staff meeting and “was unable to hear the full message of the meeting.”

Her knowledge of hearing aids wasn’t huge, and her biggest concern was the “availability of new and improved hearing aids.”

However, any fears she had soon disappeared when she visited SLENT, and she was impressed with “the kindness and professionalism of Dr. Martinez.”

Betty encourages others to visit SLENT and wishes them the best of luck in their journey.

– Betty

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“They took the time and explained everything and answered all of my questions.”

Beverly, like many others, was initially wary of hearing aids and the technology available.

While it was intimidating at first, she was impressed that the team “took the time and explained everything and answered all of my questions.”

When asked how hearing aids have made a difference to her life, she says.

“it has made a huge difference in my life it has actually given me another chance at life with hearing my loved ones and not being frustrated that I cannot hear them.

What stood out the most was the service, adding “SLENT will make you feel at home and will open the door with open arms and help make you feel great.”

– Beverly

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“Very professional, knowledgeable, and helpful”

Often, it takes people many years to recognize they have a hearing loss. This can be due to a range of factors such as fears of looking old, price, or lack of awareness.

For Bobby, he followed down this familiar pathway and it was his family that first pointed it out.

“My family realized that I had a hearing problem, I was still in denial about my hearing loss.”

Upon visiting SLENT Hearing & Balance Center, he was massively impressed with how “Very professional, knowledgeable, and helpful” the whole team was.

While Bobby has still got a long way to go as he is “sometimes still in denial and believe that I don’t need them” his opinion on SLENT Hearing & Balance Center stands firm.

They are the “best place ever!”

– Bobby

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“People that truly wanted to help my hearing.”

Carl has had an unfortunate history of hearing loss concerns throughout his life. As a result, he has to wear his hearing aids all the time.

While not many people truly know what to expect when they visit an audiologist for the first time, Carl included, his first impressions were that they were “people that truly wanted to help my hearing.”

Carl encourages others to “get it done and the staff are excellent.”

– Carl

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“You cannot find a more caring group of people to listen to you and provide great results!”

It was a common occurrence for Craig to ask others to repeat themselves several times and he recalls it became “very annoying”.

Initially, he was “concerned if it was going to be money well spent.” However, the receptionist and Dr. Martinez made him feel comfortable as soon as he walked through the door.

Since then, there have been many ways in which hearing aids have impacted his life, but the biggest difference is to his social skills.

“It is nice to be able to hold a conversation without asking someone to repeat what they said.”

While Craig understands that taking the first step is not always easy, he encourages others to visit SLENT.

“You cannot find a more carrying group of people to listen to you and provide great results!”

– Craig

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“I didn’t know what to expect, but I was definitely at the right place. They are amazing.”

“I didn’t realize that my hearing was not as good as I thought until it was pointed out by family members.

“I didn’t know what to expect, but I was definitely at the right place. They are amazing.

“The ability to hear is so very important! It has been absolutely lifesaving.

“Please go, schedule the appointment. It is so much better for you and your family’s communication.”

– D Ray

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“I didn’t know what to expect, but I was definitely at the right place. They are amazing.”

“I didn’t realize that my hearing was not as good as I thought until it was pointed out by family members.

“I didn’t know what to expect, but I was definitely at the right place. They are amazing.

“The ability to hear is so very important! It has been absolutely lifesaving.

“Please go, schedule the appointment. It is so much better for you and your family’s communication.”

– D Ray

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“I can understand why they are needed and would encourage others to contact SLENT”

While Ed didn’t initially notice the effects of his hearing loss, he found it was a “gradual process” and soon he could notice the distinct changes in his hearing.

The only factors that held him back were his “ego and appearance.”

However, after wearing hearing aids for four months, he can “understand that they were needed” and would “encourage others to contact SLENT”.

– Ed 

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“Please swallow hard, take the big first step. It’s a very emotional journey, one of great stubbornness and pride.

“As a child, I had frequent hearing tests due to a speech impediment. That was about 55 years ago. Since then, I was diagnosed with definite high-frequency loss in the 90s.

“Initially, I was afraid of acknowledging hearing loss as a “failure” or “aging”. However, everyone at SLENT are such friendly people, they made me feel at ease.

“This is my second go-round with hearing aids. Back in the ’90s, I tried for a year to adapt. It didn’t work for me.

“I chose to donate my hearing aids specifically for a child with hearing needs. Unfortunately, now my hearing is impaired in both ears significantly.

“The newer aids have greater capabilities and improved communications.”

“Please swallow hard, take the big first step. It’s a very emotional journey, one of great stubbornness and pride.

“To reinforce the need to get over myself, I reflect on the infants and children with loss they may never have. I have been fortunate to have my capabilities throughout my life even if they were not 100%.”

– Irene

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 “Absolutely make an appointment and give them a chance to help you. You will not be sorry.”

“I knew my hearing was not as good as it used to be. One night I stayed with a relative in the hospital and it confirmed what I had already known. It was then I knew I needed to do something.

“SLENT came highly recommended by my cousin. She recently had been tested and is now wearing hearing aids.

“I remember my first impressions vividly. We were welcomed by Dr. M Corneille and she was so patient and kind. She spoiled me from the first hearing test.

“I hear so much clearer and I’m not asking everyone to repeat what they said. Over and over. I’m spoiled for my hearing aids now and look forward to putting them on. It’s so easy.

“Absolutely make an appointment and give them a chance to help you. You will not be sorry.”

– Janet

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“Dr. Martinez is the epitome of a caring and supremely competent professional and he is an absolute sweetheart!”

While most people get away with disguising their hearing loss for many years, Jean found it very difficult, and it began to affect her day-to-day life.

“I feared that I would be unable to hear my elementary school-aged clients and respond appropriately. I am a retired clinical social worker.”

However, she was initially wary due to her experiences with hearing aid providers previously.

“I had tried a hearing aid provider about a year before being referred to SLENT by my primary care physician. It was a truly awful experience, and I was leery of being treated as a product purchaser rather than a patient.”

While this one negative experience could’ve put her off hearing providers completely, she decided to visit SLENT Hearing & Balance, and her opinion soon changed.

“The staff were warm, welcoming, and extremely competent. Dr. Martinez is the epitome of a caring and supremely competent professional and he is an absolute sweetheart!”

Making the decision to invest in hearing aids was not easy, but she is so glad that she took the plunge and did something about her hearing.

“I continue to appreciate how very much my hearing aids impact my emotional, social and behavioral life each time I am not wearing them and find myself trying to communicate with another person.

“I revert to those old habits of nodding my head and smiling when I have not understood what the person said or asking them to repeat and feeling what I perceive as their impatience, disapproval, disgust with me.”

Jean encourages others in her position to “make an appointment immediately!! Dr. Martinez and his staff are the best!”

– Jean

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“By all means go to SLENT. They are so kind and caring and anxious to help.”

“At first my hearing loss was just an annoyance, but it became more of a problem as time went on.

“You always hear of people who have had issues, but I have a close friend who has had them for two years. When I mentioned I was ready to get some, she was so positive that I felt reassured.

“The staff were so caring and trustworthy.

“I should have gotten them sooner. It’s so nice to hear every word instead of every three words.

“By all means go to SLENT. They are so kind and caring and anxious to help.”

– Jeanne

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“You have nothing to lose and much to gain.”

While Jim may have suffered with hearing loss for many years, it was when he started to “struggle in ordinary conversations” that he recognized the severity of his concerns.

He had previously used hearing aids before, so he understood how they worked but there is always a little bit of unease when visiting somewhere for the first time.

Upon visiting, the first thing he noticed about SLENT Hearing & Balance was how “exceptionally caring and attentive” the whole team was.

Since then, he “enjoys many things (conversations, watching TV, etc) that were previously made difficult.”

While Jim understands that taking the first step is not always easy, he urges others that “you have nothing to lose and much to gain.”

– Jim

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“I didn’t initially realize how serious it was until I went to SLENT and I’m so glad I did.”

While there were many signs throughout Lorraine’s life to indicate her poor hearing, it wasn’t until her family pointed it out that she recognized the severity.

She has been a patient of SLENT since 2014 and completed a hearing test with us. From there, she was diagnosed with a high-frequency loss in both ears.

While this was a lot to take in, her biggest concern was that she “needed to do something about it so I could live a better life.”

“I didn’t initially realize how serious it was until I went to SLENT and I’m so glad I did. My biggest concern is not being able to hear or pay attention to someone.

“My first impression of SLENT was I knew I made the right decision. The doctors and staff are very professional and treated me as a patient and not just a number.

“Any time I had an issue either with my ears in general or my hearing aids they were there for me and got me right in.”

Looking back, hearing aids have made a huge difference to her life.

“You cannot function without being able to hear. My hearing aids definitely make a world of difference.

“I would definitely recommend SLENT!”

– Lorraine

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“Don’t wait. Life is much too short, and I don’t want to miss any part of it. Including its sounds.”

The pandemic has presented many challenges for people with hearing loss.

In some ways, it has helped those with untreated hearing loss recognize that they have a problem that requires treatment. For Maria, this was exactly the case.

“When I went to see my doctor, we were both wearing masks and he commented, “you can’t read my lips!” That’s when I knew, as did he, that I needed my hearing checked.

Choosing who to partner with as your hearing care provider can be a tough decision, but Maria was extremely glad she went with a “professional, warm and caring” team that are “all about patient care.”

When she put her hearing aids on for the first time it was a life-changing moment which she will never forget. She recalls it vividly.

“From the moment I put them on I heard sounds I did not realize I heard sounds I had been missing. The world came alive.”

Maria is keen to help others in her position adding, “Don’t wait. Life is much too short, and I don’t want to miss any part of it. Including its sounds.”

– Maria

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“Do yourself a favor and visit SLENT and learn all that they have to offer.”

Mary first discovered she had hearing loss back in 7th grade when their teacher gave them a hearing test.

SLENT came highly recommended by a hearing specialist she visited so she had no worries over the next steps.

What impressed her the most was “all the various treatments SLENT offers” which made her feel confident she was in the right place.

She urges others to “Do yourself a favor and visit SLENT and learn all that they have to offer.”

– Mary R

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“They were very professional & concerned for my well-being.”

Mary first came to terms with her hearing loss when she realized she “couldn’t hear from the next room.”

At this point, she realized her hearing loss had significantly deteriorated and she knew she had to doing something about it.

Once she came across SLENT Hearing and Balance Doctors, she was immediately impressed as they were “very professional & concerned for my well-being.”

Since visiting them, there have been many changes to her life. In particular, she enjoys “not having to say what all the time & hearing little details.”

While taking the first step to better hearing can be intimidating, she encourages others to “make an appointment for a consultation.”

– Mary

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“Dr. Martinez and his staff were very friendly and knowledgeable. They helped me through the process and made my decisions easy.”

Milton’s knowledge of audiology was very limited, and her biggest concern was “finding my way to the right people that could and help me.”

Luckily, she was surrounded by her friends and family who could point her in the right direction. This made the decision easy as “SLENTs name kept coming up!”

Upon taking their advice and visiting SLENT, she was “very impressed” as the “people were very friendly and happy to help with any questions I asked!”

In particular, she “met with Dr. Connolly, he was easy to talk with and answered all of my questions.”

As a whole, “Dr. Martinez and his staff were very friendly and knowledgeable. They helped me through the process and made my decisions easy.”

Milton wants everyone to know about SLENT and how they helped her. She believes everyone deserves to experience better hearing.

– Milton

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“I had absolutely no hesitation to have SLENT address my problem. I trust their professional staff completely.”

“I waited way too long to address the problem. I first noticed my hearing loss about 15 years ago and realized I’d been asking people to repeat themselves for such a long time.

“I had absolutely no hesitation to have SLENT address my problem. I trust their professional staff completely. The team were kind, patient and thoroughly professional.

“I can tell, by the volume levels on my TV and car radio, that I no longer have to blast things through the roof in order to hear them.

“I would say just go for it.”

– Rae

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“Go! Do not put it off.”

Sandra first noticed her hearing loss in social situations as she “had to keep asking people to repeat themselves.”

Luckily, instead of being resilient to change she knew she had a hearing loss and “wanted to do something about it.”

She found the whole team “Very pleasant.”

Hearing aids have improved her life in many ways, she encourages others to “Go! Do not put it off.”

– Sandra

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“Go for it! You won’t regret it.”

“I felt embarrassed and often sad that others didn’t understand my hearing loss was serious.

“When I asked them to repeat what they had said, several times, they would say never mind. This often left me wanting to cry.

“It’s a depressing experience knowing that others are not patient in understanding that it is real and it’s not just a habit to ask someone to repeat themselves.

“I often just agreed with what was said and never really understood them just for sake of embarrassment. I felt like it would all be just age-related, and nothing could be done.”

While Wendy was nervous to visit us at first, she was “impressed” with the service and is so glad she made the decision to do something about her hearing.

Since then, she is “not asking others to repeat themselves and not missing out”.

Wendy has one message for others, “Go for it you won’t regret it.”

– Wendy